If you’re looking for a company I trust to service your automobile or truck, I trust: JAKE’S AUTO & TRUCK REPAIR. I trust this company because we have investigated their history, licensing, and their customer service. We have also investigated the background of owners Monica and Charles Sturdevant. As a result, I endorse JAKE’S AUTO & TRUCK REPAIR and I am proud to declare them GEPHARDT APPROVED.
“We give our customers personal attention.” – Charles Sturdevant, co-owner
Charles Sturdevant, co-owner of JAKE’S AUTO & TRUCK REPAIR, grew up working on cars and worked for a while at a dealership. “In the dealership, our customers were just a number and the level of customer service was lost,” says Charles. “We decided to go out on our own so we could give our customers personal attention. Now I know my customers’ names and faces.”
“They treat you like you’re part of the family,” says longtime customer Ray Yeiter. Ray tells us he has been going to JAKE’S AUTO & TRUCK REPAIR for close to ten years. “Other companies think you’re just a dollar bill or a number, but not at Jake’s.”
JAKE’S AUTO & TRUCK REPAIR has been a family owned and operated business since 1996. Charles tells us they are a full service repair and preventative maintenance facility, and can provide comprehensive car care services for domestic or import vehicles. The company website has a complete list of services offered which includes: General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, and Towing.
“They are magnificent as far as the mechanics go.” – Ray Yeiter, 10+ year customer
Even though longtime customer Ray Yeiter lives about 35 miles from the shop, he has been so pleased with the service, he has received over the years that he still takes his Durango there. “I looked at other places close to where I live and I never found one. They are magnificent as far as the mechanics go. It’s worth it,” says Ray.
Our investigation revealed that not only do the owners at JAKE’S AUTO & TRUCK REPAIR strive to provide great customer service and repair work, they also offer the convenience of providing a shuttle service back and forth to work.
So there you go: JAKE’S AUTO & TRUCK REPAIR: Now you know what I know about their history, licensing, and the way they treat their customers. Now you know we found zero customer service issues.
~ Bill Gephardt